Privacy policy

Draft for review. This policy describes how the software works. It must be reviewed by AeroSapiens and its advisers (including obligations under India’s Digital Personal Data Protection Act, 2023) before public launch.

trans2audio (“we”) is a product of AeroSapiens. This policy explains what personal data we process when you use trans2audio.aerosapiens.in.

What we collect

Account details: your name, email address and a securely hashed password.
Billing details you provide: billing name, country, state, optional GSTIN and address, used to calculate tax and issue receipts.
Your scripts and audio: the business details and script text you enter, and the audio generated from them.
Payment records: order amounts, status and Razorpay payment references. Card, UPI and bank details are handled by Razorpay and never reach our servers.
Usage and security data: preview and generation counts, a keyed one-way hash of your IP address and session (used to prevent abuse; raw IP addresses are not stored), and basic product events such as “preview completed”. If you arrived through a partner’s website, the partner identifier in the link.

How we use it

To provide the service (creating scripts, previews and audio), take and verify payments, issue receipts, prevent abuse, provide support, meet legal and tax obligations, and improve the product using aggregated statistics. We do not sell personal data and do not use third-party advertising. We use Google Analytics on our public pages to count visits (see Cookies below).

Service providers

Google Cloud Text-to-Speech receives your script text to synthesise audio.
Google Gemini API receives your script and business details only if you use the optional writing assistant (when enabled).
Google and Meta (Facebook), only if you choose to sign in with them: we receive your account identifier, name and email address (if you share it). We do not receive your password or post anything on your behalf.
Razorpay processes payments.
Our hosting provider stores the application data and audio files.
Google Analytics receives visit statistics from our public pages (see Cookies below).

Retention and deletion

Final audio is kept for 180 days after generation and then deleted automatically. Cached previews are deleted after a short period. Order and payment records are kept for as long as accounting and tax law requires. You may ask us to delete your account and data at any time through the contact page; records we must keep by law are retained only for that purpose.

Cookies and local storage

We use one essential session cookie to keep you signed in and protect forms. Your theme choice is stored in your browser’s local storage. No advertising cookies are used.

Our public pages (not your signed-in account area or admin pages) use Google Analytics 4, provided by Google, to count visits and see which pages are used. It sets analytics cookies and receives technical information such as your IP address (which Google says GA4 does not store), browser and device type, approximate location and the page visited. It does not receive your scripts, audio or payment details. Google processes this under its own privacy policy; you can block it with your browser’s tracking protection or Google’s opt-out add-on.

Security

Data is transmitted over HTTPS, passwords are hashed, audio files are stored outside the public website and are only served to their owner, and access to administrative functions is restricted.

Contact

For privacy questions or requests, use the contact page.