Frequently asked questions
Is there a free plan?
No. trans2audio is a paid service, but you can listen to a limited number of free previews of your own script before buying. Visitors get a few previews; a free account adds more, and each purchase includes extra previews.
How much does it cost?
You pay per audio. The price depends on the length of your script and the voice type, and is shown in full — including any applicable tax — before you pay. See pricing for an estimate.
What do I get when I pay?
The final audio of your script in four formats (MP3, WAV 24 kHz, WAV 8 kHz and WAV 8 kHz μ-law), and up to three generations in total, so you can edit and regenerate after hearing the result. Revisions must stay within the purchased length and voice type.
Which format should I upload to my phone system?
Many IVR, PBX and cloud telephony systems want 8 kHz audio. Use WAV 8 kHz μ-law if they ask for G.711 or μ-law, and WAV 8 kHz if they ask for 8 kHz PCM. Otherwise MP3 is usually accepted. Check your provider’s upload instructions.
Does trans2audio route my calls?
No. trans2audio creates the audio. Your telephony or IVR provider plays it and handles call routing such as “press 1 for Sales”.
Which languages are supported?
English (India, US, UK and more), Hindi and other languages, depending on the voices Google provides. Guided templates are available in English and Hindi. See languages and voices.
Will the script invent details about my business?
No. Templates only use what you type, and sentences with missing details are left out. If the optional writing assistant is enabled, any suggestion that adds a number, email or web address you did not provide is discarded.
How do I pay?
Online through Razorpay, using the payment methods Razorpay offers. We never see or store your card details. Online purchase is currently available for billing addresses in India.
What if generation fails after I pay?
A failed generation does not use up your purchase — just try again. If it keeps failing, our team reviews it and either fixes the problem or refunds you. See the refund policy.
How long are my files kept?
Final audio stays downloadable from your account for 180 days after it is generated. Please keep your own copy.
Can I use the audio commercially?
Yes, for your own business communication such as phone greetings, IVR prompts and announcements, subject to our terms. The voices are synthetic voices provided by Google; trans2audio does not clone or imitate real people.
I run a telephony company. Can I offer this to my customers?
Yes — add the free partner button to your website, and use the contact page for partnership questions.